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ACRi -- Analytic & Computational Research, Inc.

 

 

Bug Report & Feature Request Form for CFDStudio

Please fill out the simple form below to submit your bug report / feature request. What we need is a detailed explanation of when and how the error occurred, what were the steps before the error occurred, and reproducibility of the error.

For possible bug reports / feature requests for ANSWER™ or PORFLOW™, please send a direct email to bugs@acricfd.com. We do not accept reports / requests for software other than CFDStudio through this form.

NOTE: If you have not already done so, this may be a good time to take a look at the Known Issues page to see if the problem you are about to report is already listed.

Licensee Contact Information
Salutation    
First Name Last Name
Email
 
Bug / Feature Request Nature
Nature of Your Inquiry:
Software you are licensed for:
Nature of the bug / feature request
Please provide as much detail as possible, including how to reproduce the problem. Try to give a brief description of the problem you are having, as well as a step-by-step instruction set starting from launch time to reproduce the problem.

 

System Specific Information
Operating System / Machine Type* 
How to Find : (Right Click upon My Computer - System Properties - General) e.g., Windows 2000 / Pentium III
RAM Size, Swap Space / Virtual Memory
How to Find : RAM - (Right Click upon My Computer - System Properties - General) e.g., 256 MB
Virtual Memory :(Display Properties - Settings - Adapter) e.g., 32 MB
Hard Drive Size* 
How to Find : (Right Click upon My Computer - System Properties - Hardware - Device Manager)
Graphics and Settings (Number of Colors), Screen Area, Memory Size*
How to Find : (Start - Settings - Control Panel - System - Settings - Number of Colors (Colors : 256, 16 bit, 32 bit), Screen Area (like 1152 by 864 pixels) - Advanced - Adapter - Memory Size
Complete Path Name to CFD Installation Directory*
How to Find : Go to Directory where you find Answer.exefile and input the whole path below (Like C:\CFStudio\Answer.exe)
Java Version Installed* 
How to Find : (Start - Run - type (cmd or command) - Type java -version at Command Prompt)

(Fields marked with Asterisk(*) are mandatory)

Privacy Policy: ACRi does not lend, rent or disclose your contact information to a 3rd party; all information is kept on file for licensing purposes.

 

Related Links:

Known Issues
Report a Bug/Request a Feature
Frequently Asked Questions
CFDStudio/ANSWER Tutorials
CFDStudio/PORFLOW Tutorials

 

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